Accelerate Transcript Processing
with MuleSoft IDP
Higher ed institutions can eliminate weeks of manual transcript work by automating intake and extraction across images, PDFs, faxes, and scans. The result: faster admissions decisions, significant labor cost savings, and greater accuracy.
The Challenge: Manual transcript processing is slow, costly, and error-prone.
A typical transcript can take ~20 minutes to normalize and re-enter into the student system. For a mid-sized campus processing 20,000 applications, that’s roughly 6,700 staff hours and more than $200,000 in temporary labor each cycle plus delayed decisions and inconsistent GPA calculations.
The Impact: The outcomes your team and applicants will feel fast, accurate, and cost-efficient.
Faster decisions
Shrink end-to-end cycle time by automating intake, extraction, and posting into Education Cloud + SIS
Higher accuracy
Confidence scoring, exception routing, and normalized data minimize rework and GPA variance.
Lower labor cost
Cut manual effort by up to 70% to free staff time for outreach and applicant experience
Better experience
Clearer status for applicants, less back-and-forth for staff, and quicker offer turnaround
The Process: Your Guided Evaluation Path
Every manual handoff is a point of failure and delay. Follow the same proven process used by leading universities.
1. Intake & ingestion
Capture docs via email, portal, or SFTP
2. Classification
Auto-route to the correct extraction model
3. OCR & ML extraction
Extract entities like course IDs and grades
4. Normalization & mapping
Align to your catalog, grading scales, and schema
5. Validation & exceptions
Flag edge cases for quick human review
6. Enrichment & matching
Match records to SIS/CRM with high confidence
7. Posting to SIS
Push clean data into the student system
8. Audit, metrics & monitoring
Track accuracy, throughput, and SLAs
The Solution: Accept images, PDFs, faxes, and scans normalize, extract, and post clean data.
MuleSoft IDP ingests multi-format documents, applies OCR or PDF-native extraction, de-skews and de-noises scans, and maps normalized data to your schema. Clean, structured data is posted directly into Salesforce Education Cloud and your SIS, so admissions teams work with a complete, trusted record.
Multi-format intake: Images, PDFs, faxes, and scans
Smart extraction: OCR when needed; skip for text-native PDFs
Quality & confidence: Confidence scoring + exception routing
Structured outputs: Mapped to Salesforce Education Cloud and SIS
The Delivery: Roadmap to Success
Technology alone doesn’t transform sales- you need a proven approach that blends platform, integration, and Al adoption.
1. Discover & Align
Map processes, identify data sources, and scope a pilot
Milestone: Tailored ROI model
2. Architect & Build
Configure IDP, integrate data, and prove value in one area
Milestone: Demonstrated ROI
3. Deploy & Adopt
Expand across programs using the pilot blueprint
Milestone: enterprise-scale gains
4. Optimize & Grow
Continuous improvement with Aldriven insights and new integrations as your product catalog and markets evolve.
Learn how MuleSoft IDP and Salesforce Education Cloud can streamline transcript processing and accelerate admissions.
Schedule Your Transcript Processing Demo