Case Study
Manufacturing Month End Close Process
Customer Overview
Our client’s four-day month-end closing process required manually running ten to fifteen different programs for each subledger and each general ledger set, for each organizational unit configured in EBS. This meant that all these programs had to be run nearly 150 times for each month-end close. It was a labor-intensive undertaking, driven by phone calls, emails, and trust. The six people required for its completion worked very long hours for several days each month while spending the remainder largely idle. Moreover, a lack of visibility meant that there was no way to identify process bottlenecks or performance issues.
Our client’s four-day month-end closing process required manually running ten to fifteen different programs for each subledger and each general ledger set, for each organizational unit configured in EBS. This meant that all these programs had to be run nearly 150 times for each month-end close. It was a labor-intensive undertaking, driven by phone calls, emails, and trust. The six people required for its completion worked very long hours for several days each month while spending the remainder largely idle. Moreover, a lack of visibility meant that there was no way to identify process bottlenecks or performance issues.
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A Sneak Peak in the Case Study
We used Oracle SOA Suite to create an accurate and reliable process for orchestrating the numerous program executions. We automated most of these, and harnessed Oracle BPM to both route exceptions to the appropriate individuals for resolution and to provide a single location for accessing and addressing them.
